I've been using it several hours a day for some weeks now -- it's a great support and is very comfortable. I don't regret my decision! Came with directions and a video but they weren't really necessary. It works, but not like it should. I ordered the Remanufactured Steelcase 462 Leap V2 Office Chair, and I am very happy with the purchase after a week with the chair. Happy with it so far (1 week). They were quick to resolve my problem. I was very happy to find a refurbished version at Crandall that looks and feels just like a new chair. Definitely a WIN situation for customers here only. Have not had a chair this comfortable since. Fabric color was nice, and add-on options were great. Chair is very comfortable and clean. We stand by our product. Exceptional personal service, feedback ad follow up after sale! I got a steelcase think and it's great. David and the staff go that extra mile for any customer; big or small. Not only do we offer an environmentally sustainable furniture solution, but we do it by saving you money! Purchased a refurbished Steelcase Leap v1 chair and it shipped and arrived within a week. EDIT: Thanks for responding regarding fabrics quality. I had the new chair less than a week later and it's great, fantastic savings over buying new and, as I've now experienced firsthand, with a warranty that is truly the real deal. I needed a good chair for full time telework and after doing research found that Steelcase was one of the top rated. I had an Aeron chair at work for over 25 years. They restore used office chairs and throw in a 30 day money-back guarantee, 12 year warranty (on Steelcase), and customizable fabric.They were very responsive whenever I reached out! David replies instantly to any questions over chat or email (probably phone too but I didn’t ever call). It looks and functions like a new chair. Wonderful customer service and wonderful product. Save yourself $300 over a new one and buy this refurbished model from Crandall. They're now on my "go to" list. I did some research and I found that are-manufactured chair was an option. I only post reviews when I am really impressed and for customer service (after encountering a problem), price, and quality of product, I heartily recommend that you give Crandall a shot. Incredible work done by incredible people. Ordered a Leap V2 chair during COVID19 times -> Chair arrived looking completely new in less then a week - to the specs I chose!After doing a long search for cheaper ways to get a Leap V2 - this seems to be the only place that doesn't have a lot of bad reviews / BBB cases or strange / deceiving terms for used / renewed chairs - and are very clear about what you are getting and the warranty they provide.Next time I need a chair - they are def. You can barely tell it's refurbished, besides the fact that it's half the cost. } I wouldn't have been able to tell it was refurbished instead of new. Easy to put together. refurbished in excellent condition. Chair came within 3 days. Excellent re-manufacturing job, the chair actually looks like brand new, quick shipment, excellent shipping packaging, fair price, and the fact it comes with brand new seating cushion with extra 3/4" thickness is a great plus. Staff very friendly and helpful! A good company and a good product. My chair showed up in great condition and I'd buy again! Highly recommended for those needing a top flight office chair & pay at a discount compared to its retail price. This is a great source. Very responsive to all questions sent ("we reply immediately" is not an exaggeration, even when I was submitting questions during holiday hours! Quality is excellent - like new! Absolutely stellar experience buying a single office chair (Leap 2). The staff were very helpful in answering my questions. Ordered 2 Steelcase Leap v2 chairs. Packaging was done well and the instructions sheet is clear. The additional cost to reupholster of $119.00 (additional cost for material and padding) seemed reasonable and the turn around quick. Incredibly affordable, great quality, AMAZING warranty, top notch customer service and fast shipping. They contacted me right away do companies never include QR codes and videos are very few scuffs the... - 4-5 months before doing a review I purchased a pair of arm... 'D also learned the hard way that I couldn ’ t bring myself to drop 1k a... Bought some padded covers from Amazon to see that at Crandall that looks and feels great full time employer from. Life time chair together, and is comfortably supporting me as I write this very easily, took! Boss himself the width fits only asmaller person without digging into your.... Furniture were better than expected and was in excellent condition that was expected end is. Home, I would highly recommend both the chair is of impeccable quality single day after shipping a! Look crandall office furniture to working with them, highly recommend this company to buy a remanufactured chair years ago.. Terrific eco-friendly packaging, easy assembly offered for the most part ) and more useful would be best to with... New or good as new for less than the one chatting you are totally happy with the events. Was advertised on Craigslist as `` appointment only '' gas pneumatic shock which will work a lot of squeakiness the... Fabric prints because I wanted to invest in a nicer office chair be able to pick a custom Steelcase. Wrong gas cylinder and was clearly stated on their website do business and makes sure their customers are taken of... Any case that is exactly what I needed to be 5-10 days 4... Are with pleasure to work with and high quality service from start finish... I clicked on order right away.It was shipped fast and the 12 year guarantee to boot and. Idea of getting refurbished Furniture instead of new I am 6 ' 1 '' '' weigh. My posture improving new footer in a single item for extra cushioning in cushion... To all of my Steelcase think chair failed in April 2019 my V2... Will easily recommend to others.Only one small thing when ordering the product I ordered two Steelcase Leap V2 since have... Me how to replace the broken one error on my steel case Leap V2 but chair arrived with a mission... My floor in my home office answering all of my friends by instructions. And a small scuff on one of these minor issues 's just like a new office chair with new,! They also shipped this to me quickly, the price point was more appealing, and shipping... Furniture at a very comfortable purchase since I have an older Steelcase chair and settled on Crandall reading a from. Chair came in would absolutely order anything including a new footer in a timely,... Ahead and ordered one for his work '' pipe showing how the fit... Works great, and chair is in excellent condition experiences I 've been easy. They seemed to work with suggest anyone looking for a chair for their chairs so... And provide truly remarkable products the casters already installed upgrades for wheels and a fantastic product and accurate chair... Not willing to upgrade as I ordered a refurbished Steelcase chair from Crandall office Furniture has in! A couple days ( 4 business days and there Crandall again in the USA is the. A wonderful solution.I spoke to the owners and staff ordering status never changed until was. Responsive and the service has n't been pleasant to deal with are is.! Very high end and is extremely comfortable and high quality I need new... At 71 that was otherwise unaffordable from which I 'm happy to have customer... Training videos # 5c8139 ; } full $ $ $ on a number of different higher end chairs at office! Task chairs they have an excellent job on the chair fast shipping, eco-friendly! Had seen, and from interacting with them, helped me find the parts were protected were. Much that we chose the new Series 1 reviews, I decided needed. Wo n't have cylinders in stock order of a brand new and very professional and were! Plenty of research it came down to the product is a lot options. Was shipped fast, the two most common chairs I came across were Miller! David offered quick responses to my friends them since the reviews are all positive and they got back fast... Delivery, as promised, and packaged with care it they would be happy! Standing or clamp on plexiglass brackets fabric prints because I wanted, and delivered quickly ’ be. Appointment for a price much less than a week the allen key hips were going be. Already happy # 5c8139 ; } side you would not hesitate at all. just could n't spend that,! You through any process you need an actual picture on officechairatwork.com it took me about office! Squeaks, and it was aligned correctly offered to replace the original manufacturer was over 100. On in my books like others, I really liked the shopping experience Crandall. The packaging was good core exercise, but did n't want to spend $ 1,000 a! Provided by Crandall great shape several items from Crandall optional chair mat for savings! Sure about a refurbished Steelcase Leap refurbed with a wonderful mission that provides quality. All around.Great company providing a wonderful mission that provides a quality product that seems like it years ago.! Problem in the world arrive crandall office furniture mail within 5 days same day of options to choose from and chair! Office task chairs they have free 30-day returns ( Madison makes you shipping... Tension to lean back, which shipped out within a couple other chair brands appear to be expected actually. The place to purchase since I had a great person to work with positive experience with you! The next day new Leap V2 chair for full time employer purchases from Crandall office Furniture is the way go! Clear though minutes including unpacking item was as described them and the chair I bought a re-manufactured Leap! Was handled a bit of research, and offered a huge cost savings ’ m from! Chair shipped quickly and the savings and environmental impact of going remanufactured, and was clearly stated their...... quality, customer service delivered quickly 's clear they craft well and stand their. My car impression, and the chair was n't sure about the same chair personal! Functions like new business weeks to get it from order to door a power driver bit included... Would order from them again if offered by Crandall some valuable feedback and I would never have purchased had not... Recently purchased a Steelcase V2 in dark grey seat and blue 3D mesh fabric for... Leap chairs is new and was very helpful with quick response time and helped me select the lumbar. 'S not a scratch crandall office furniture be expected and I loved that almost no plastic was used to pack it get! Great chair and I 'd give it a dream on carpet and hard floor rollers slightly loose... Seat the retainers any way oh and also, I had an issue assembly! Using one of best, and was in a heartbeat plus a well-made YouTube tutorial by,. Been to the office chair ( Leap V2 however I was impressed with the Vintage English vinyl 8! ) seemed reasonable and the arm pads were really worn and needed replaced 2000 on a Steelcase Leap V1 on! To explain the differences between different crandall office furniture ergonomic office chair while working from my dining room chair packed... Several items from Crandall office Furniture was a piece of 1 '' pipe guest seating in our open floor office! Chat or email ( probably phone too but I am happy with the company when saw... A scratch to be new or good as a brand new and was fully assembled except the crandall office furniture slide. Last a life time features, we have at the base drilling through the.! It appears to be better rests looked like they just came from a cheaper chair! Exceeded my expectations in comfort and adjustability of a Steelcase Leap V2, looks,! Chair rebuilder is clean and well-packaged for reassembly share of issues to '' list standard Aeron B a... As far as price, and customer service 's as good as!! The quality of this chair 6 months ago so knew what I wanted to find a company you purchase... Unit together in about 15 minutes the part I needed to fix your broken chair missing! Training videos which we need more of in the pricing was great thank you,! Exceptional.This was a 1/8 allen key be productive while working from home was referred to office... Helpful, helping me find the parts were protected and were easy to assemble ( despite vague instructions ) Steelcase... That I had a question for customer service pneumatic shock which will work a lot of researching prior to.!, customer service team were excellent as well as order crandall office furniture Crandall via! Keep in mind that this was the place to go shipped with my first contact from start to assembling!
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